This Delivery and Shipping Policy governs the manner in which QwikFab or QwikFab.com, a wholly owned brand of JS Strategy Pte Ltd (henceforth known as "QwikFab") delivers or transports orders/purchases from users (henceforth known as "User") from QwikFab.com websites (henceforth known as "Site"). This policy applies to the Site and all sub-domains for all products and services offered by QwikFab.
QwikFab reserves the right to send an user their purchasing details through email as part of it's Order Confirmation.
QwikFab reserves the right to initiate order verification through phone prior to processing any order. QwikFab also reserves the right to decline or process a purchase by the user for shipment or delivery if the purchase does not meet with the standards and policies of QwikFab's payment processing gateway/s. If the user is unreachable for order confirmation the Delivery process would be delayed till the User can be reached. If the user has not recieved such a call, the user can contact QwikFab through our support email (firstname.lastname@example.org) for verification. The confirmation or verification process would be conducted in English.
QwikFab reserves the right not process payment by an User for purchases before verification if QwikFab deems necessary.
Upon processing payment, QwikFab would proceed as per Delivery Schedule section in this policy.
QwikFab would aspire to process or initiate the delivery of goods or services within next working day as per declaration by Singapore Govenrment. The usual processing time would be within 3-4 days for products in stock. For products that are not in stock, the processing time would be 3-4 days after availability of product. In the event, of user's purchase of a custom made product, the product's stock availability would be the same as a out of stock product. The processing time does not include delivery period. Overall Delivery period would be influenced by the method of delivery chosen by the user at the time of purchase of product.
QwikFab does accept international shipments, however, QwikFab would not be liable for any extra costs paid by the user other than shipping or courier services paid by the user at the time of purchase, this includes but not limited to VAT, GST, Tariff, Duty, Taxes, Handling Fees, Customs Clearance Charges required by the user's desired/requested shipping location. As every country varies in these types of charges, it would not be possible for QwikFab to provide an estimate of these charges for the user's purchase. We strongly recommend that the user conduct their own research on such charges by approaching the relevant authorities at their desired "Ship To Address" country.
To ensure a smoother and faster operation, QwikFab reserves the right to utilize it's Channel Partner's or Distributor's existing stock and ship products located closer to the User's "Ship to Address". In such an event, the shipping prices paid by the User would retain and be as per quoted price when the User confirms the purchase. The user revokes the right to contest the shipping price regardless of the location the order is shipped from.
QwikFab reserves the right to use any associate, agent, partner, a single or multiple external entities to conduct its delivery or shipment of its products and services to users. Users are given a choice of available methods of shipping agents for QwikFab products and services during the time of purchase. The choice of the shipping agent would ultimately define the overall period required for the users to receive products or services from QwikFab.
QwikFab would within its capacity ensure that all delivery made are within a reasonable amount of time. However, QwikFab cannot be held responsible for any events or circumstances that is beyond its control, this includes but not limited to the operations of its delivery agents, either natural or man-made disasters or events which hinders the processing and delivery time.
As some of the products or purchases in QwikFab are of substantial value and to provide a piece of mind for the User, QwikFab reserves the right to provide an Insurance option to the User. In the event, that QwikFab offers an insurance for shipment or courier service and User declined to accept the offer or did not select the option to include Insurance. QwikFab would not be held responsible for any mishap, this includes but not limited to damaged, lost or stolen products.
By using this Site, you signify your acceptance of this policy and all other related policies. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Delivery and Shipping Policy, the practices of this site, or your dealings with this site, please contact us at:
C/O JS Strategy Pte Ltd
420 North Bridge Road
#05-03 North Bridge Centre
Phone : +65 31057775
E-Mail : email@example.com